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Service

Business process outsourcing (BPO)

We take full ownership of selected business processes while continuously optimising them. Our expertise lies in operational processes, procurement and master data management.

Scope

What we take over

  • End-to-end procurement support, from order to payment
  • Management of supplier data and bank account records
  • Lower process cost with higher service quality
  • Regular reporting and full visibility of the work delivered

How we work

From analysis to a measurable result

Discovery & assessment

We map the process, identify bottlenecks and estimate savings potential.

Solution design

We design the automation architecture or outsourcing model tailored to the process.

Implementation

We build, test and deploy the solution in the client’s environment.

Run & optimise

We monitor, report and continuously improve, with full visibility of progress.

Engagement model

BPO per transaction

We take over a process or part of it and answer for its outcome. Billing is per transaction: for the outcome of the process, not for filling seats.

The best offer, guaranteed

For each of our services we commit to a more cost-effective offer than the current provider, with no compromise on quality.

Which process would you hand over?

The first call takes 15 minutes on Microsoft Teams.

Book a call

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